Name
Title | ||
|---|---|---|
Mustering Consent: Government-Sponsored Virtual Communities and the Incentives for Buy-in |
Abstract | ||
|---|---|---|
The global trend to electronic service delivery (ESD) bygovernments can include the sponsorship of virtual communities thatcreate value and become places where people, content, andcommunication come together around a need {4}, enabling governmentagencies to extend their traditional service-provision role.Implementation is sometimes problematic, however, and understandingthe implementation process is crucial to the success of suchvirtual communities. This paper reports a case study of a virtual community (an on-lineexport-documentation system) that links government and business.The study employs Bijker's framework to conceptualize the processof defining the technical standard and implementing thedocumentation system {2}. Diffusion effects shaped theimplementation and influenced participant responses, illustratingBijker's argument that an artifact or product demonstratesinterpretive flexibility before it stabilizes {2}. |
Year | DOI | Venue |
|---|---|---|
2002 | 10.1080/10864415.2002.11044259 | International Journal of Electronic Business |
Keywords | Field | DocType |
diffusion effects, electronic service delivery (ESD), export documentation G2B virtual trading communities | Economics,Incentive,Public relations,Electronic service,Commerce,Documentation,Technical standard,Marketing,Government,Virtual community | Journal |
Volume | Issue | ISSN |
7 | 1 | 1086-4415 |
Citations | PageRank | References |
9 | 0.54 | 5 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Linda Wilkins | 1 | 14 | 3.05 |
| Paula M. C. Swatman | 2 | 577 | 89.26 |
| Tanya Castleman | 3 | 65 | 11.10 |