Title | ||
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Novice facilitators and the use of scripts for managing facilitated modelling workshops. |
Abstract | ||
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There is limited research on the use of scripts by novice facilitators (novices) in Facilitated Modelling (FM) workshops. To address this gap, this paper illustrates how novices-supported by scripts-switch between and combine facilitation skills and competencies to successfully manage FM workshops and achieve outcomes. This illustration is based on a micro-level analysis of a transcript from a Viable System Model workshop held in a food cooperative in Copenhagen, Denmark. Through our findings we identify two distinct script-supported FM behaviours and related script-supported facilitation practices that enable novices to (a) acquire skills and competencies; and (b) switch between and combine skills and competencies to successfully manage workshops and achieve outcomes. Our study links micro-level considerations to a meta-level framework that relates the script-supported FM behaviours and practices to different workshop outcomes, thereby extending script-supported FM theory. Best practice guidelines for the development and use of scripts by novices are also provided. |
Year | DOI | Venue |
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2015 | 10.1057/jors.2015.7 | JORS |
Keywords | DocType | Volume |
problem structuring methods,soft OR,facilitated modelling,scripts,novice facilitator viable system model | Journal | 66 |
Issue | ISSN | Citations |
12 | 0160-5682 | 0 |
PageRank | References | Authors |
0.34 | 0 | 2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Elena Tavella | 1 | 8 | 2.32 |
Thanos Papadopoulos | 2 | 197 | 17.90 |