Title
Towards Guiding Process Modelers Depending upon Their Expertise Levels
Abstract
Business process modeling is an important task for supporting business process management. One challenge of process modeling is the diversity of expertise from novice modelers to expert designers, which defines the need to provide different sorts of guidance during modeling. In this paper, we discuss these expertise differences based on the cognitive load theory and present an experiment that tested how people with different levels of expertise work with different instructional material presented as automatic feedback of a tool. Our conclusions suggest that guidance on reworking models needs to take different levels of expertise into account.
Year
DOI
Venue
2015
10.1007/978-3-319-19243-7_6
ADVANCED INFORMATION SYSTEMS ENGINEERING WORKSHOPS, CAISE 2015
Keywords
Field
DocType
Business process,Process modeling,Cognitive load theory,Process of process modeling
Business process,Systems engineering,Computer science,Process modeling,Business process modeling,Cognitive load,Process management
Conference
Volume
ISSN
Citations 
215
1865-1348
2
PageRank 
References 
Authors
0.36
12
4
Name
Order
Citations
PageRank
Jonas Gassen192.52
Jan Mendling24250245.37
Lucinéia Heloisa Thom310321.87
José Palazzo Moreira de Oliveira418927.74