Title
Elements that affect web credibility: early results from a self-report study
Abstract
We conducted an online survey about Web credibility, which included over 1400 participants. People reported that Web site credibility increases when the site conveys a real-world presence, is easy to use, and is updated often. People reported that a Web site loses credibility when it has errors, technical problems, or distracting advertisements. Our study is an early effort to identify Web credibility elements and empirically investigate the effect of each.
Year
DOI
Venue
2000
10.1145/633292.633460
CHI Extended Abstracts
Field
DocType
ISBN
Web design,World Wide Web,Persuasion,Credibility,Computer science,Web credibility,Web analytics,Usability,Online research methods,Multimedia,Self-report study
Conference
1-58113-248-4
Citations 
PageRank 
References 
19
7.24
1
Authors
11
Name
Order
Citations
PageRank
B. J. Fogg12694515.36
Jonathan Marshall233050.78
Alex Osipovich328937.39
Chris Varma429237.87
Othman Laraki528436.76
Nicholas Fang628436.76
Jyoti Paul728436.76
Akshay Rangnekar832749.95
John Shon928436.76
Preeti Swani1028436.76
Marissa Treinen1128837.40