Paper Info
Title
SMaRT: a workbench for reporting the monitorability of services from SLAs
Abstract
Service Level Agreements (SLAs) for Software Services aim to clearly identify the service level commitments established between service requesters and providers. A dynamic configuration for the monitoring of these SLAs provides the opportunity for service monitor providers to offer and release monitoring infrastructures for different types of services. Whilst there has been work on automating this monitor matching and configuration, additional support may be needed in the negotiation and provision of monitors for which the current monitoring infrastructure does not provide suitable SLA term monitors. In this paper we describe an approach to effectively report and assist service monitoring support groups in managing this provision. The approach described is illustrated with mechanical support in the form of a SMaRT Workbench Eclipse IDE plug-in for reporting on the monitorability of SLAs for service monitoring infrastructures.
Year
DOI
Venue
2011
10.1145/1985394.1985400
PESOS@ICSE
Field
DocType
Citations 
Workbench,Service level objective,Service level,Computer science,Type of service,Service provider,Software,Service level requirement,Service delivery framework,Database
Conference
4
PageRank 
References 
Authors
0.45
6
2
Name
Order
Citations
PageRank
Howard Foster1305.38
George Spanoudakis21057108.40