Title
Combining How Net and Extension Strategy Generation Method to Improve Customer Values
Abstract
This paper proposesto combine HowNet and extension strategy generation method to analyze customer data in order to improve customer values. In view of the problems that enterprises are difficult to analyze customer big data, the paper shows how to combine HowNet structure to enhance extension strategy generation methods. The extension strategy generation systemcan rebuild its knowledge base structure and eliminate semantic conflicts. This will more effectively treat customer big data and improve customer values. The paper presents the experiment results of the extension strategy generationsoftware which successfully analyze customer data and generate strategies to improve customer values.
Year
DOI
Venue
2015
10.1016/j.procs.2015.07.011
Procedia Computer Science
Keywords
Field
DocType
HowNet,extension strategy generation method,customer value,big data,software
Customer intelligence,Voice of the customer,Computer science,Knowledge management,Knowledge base,Big data
Conference
Volume
ISSN
Citations 
55
1877-0509
0
PageRank 
References 
Authors
0.34
1
3
Name
Order
Citations
PageRank
Li Weihua13511.36
Chunyan Yang201.01
Xiaodong Fu300.34