Paper Info
Title
ALICE: Avaya Labs Innovations Cloud Engagement.
Abstract
We present the architecture and implementation of our enterprise cloud portal named ALICE, Avaya Labs Innovations Cloud Engagement, which provides self-service access to service developers, tenants, and users to various communication and collaboration applications. Currently ALICE is used for field testing of advanced research prototype services based on technologies such as WebRTC and HTML5. This paper describes the current portal and extensions to support multi-tenancy. We describe challenges in creating a self-service multi-tenant SaaS (software-as-a-service) portal to host communications and collaboration applications for small to medium scale businesses. The challenges faced and the techniques used in our architecture relate to security, provisioning, management, complexity, cost savings and multi-tenancy, and are applicable and useful to other cloud deployments of diverse enterprise applications.
Year
DOI
Venue
2015
10.1145/2843491.2843754
IPTComm
Field
DocType
Citations 
World Wide Web,HTML5,Computer security,Computer science,Multitenancy,Provisioning,Software as a service,WebRTC,Systems architecture,Cloud computing,Voice over IP
Conference
1
PageRank 
References 
Authors
0.37
7
3
Name
Order
Citations
PageRank
John Buford1334.95
Kundan Singh2243.79
Venkatesh Krishnaswamy34010.26