Name
Title | ||
|---|---|---|
The Influence of the Provider's Service Fairness on the Customer's Service Recovery Satisfaction and on Positive Behavioral Intentions in Cloud Computing. |
Year | Venue | Field |
|---|---|---|
2015 | CLOSER | Customer retention,Internet privacy,Service level objective,Service quality,Computer science,Service recovery,Customer advocacy,Service level requirement,Database,Customer Service Assurance,Process management,Cloud computing |
DocType | Citations | PageRank |
Conference | 0 | 0.34 |
References | Authors | |
0 | 2 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Montri Lawkobkit | 1 | 2 | 1.38 |
| Roland Blomer | 2 | 0 | 0.34 |