Title
Learning Lessons From Controlled Studies To Investigate Users' Resilience Strategies
Abstract
This work describes the development and implementation of a controlled study into the way users form and utilise resilience strategies to overcome threats to performance. Despite a carefully considered design, participants demonstrated creative and unanticipated strategies to overcome deliberately 'designed-in' challenges in our task, thus circumventing the errors and responses we had predicted. We discuss the variety of unanticipated resilience strategies we observed during the course of this study, as well as methodological lessons learned as a result. Furthermore, we describe a forthcoming study which seeks to build upon the initial investigation, utilising a revised task paradigm to address and overcome its limitations.
Year
DOI
Venue
2015
10.1007/978-3-319-22723-8_65
HUMAN-COMPUTER INTERACTION - INTERACT 2015, PT IV
Keywords
Field
DocType
Resilience strategies, Workarounds, Cognitive resilience
Psychological resilience,Workaround,Computer science,Knowledge management
Conference
Volume
ISSN
Citations 
9299
0302-9743
0
PageRank 
References 
Authors
0.34
3
3
Name
Order
Citations
PageRank
Jonathan Day100.34
George Buchanan21497159.05
Stephann Makri329321.91