Paper Info
Title
ERP System Integration: An Inter-organizational Challenge in the Dynamic Business Environment
Abstract
The number of ERP system integration challenges has recently increased as ERP systems need to be integrated not only with the other business information systems inside the organization but also with the systems of business partners. We examined the development and integration of a customized ERP system used by a global manufacturing enterprise by interviewing 21 industrial experts. By using Grounded Theory as the data analysis approach, four groups of factors influencing ERP system integration were revealed. Business environment sets the constraints for integration that is governed in a dynamic organizational landscape, hindered by political agendas. Besides the ERP system vendor, many other ERP development network partners contribute to ERP system integration. The complexity of system level can further distract the integration efforts. Our findings can help managers to guide their strategic decision making on integration issues.
Year
DOI
Venue
2014
10.1007/978-3-319-22348-3_3
Lecture Notes in Business Information Processing
Keywords
Field
DocType
Information systems,Enterprise systems,Enterprise resource planning,ERP,Integration,ERP development network,Stakeholders,Affecting factors,Moderating factors,Grounded theory
Grounded theory,Information system,Management information systems,Enterprise system,Enterprise resource planning,Computer science,Vendor,Knowledge management,Interview,System integration
Conference
Volume
ISSN
Citations 
227
1865-1348
0
PageRank 
References 
Authors
0.34
19
3
Name
Order
Citations
PageRank
Tommi Kähkönen1154.27
Andrey Maglyas2768.81
Kari Smolander379689.63