Title
Evidence-based Heuristics for Evaluating Demands on eHealth Literacy and Usability in a Mobile Consumer Health Application.
Abstract
Heuristic evaluations have proven to be valuable for identifying usability issues in systems. Commonly used sets of heuritics exist; however, they may not always be the most suitable, given the specific goal of the analysis. One such example is seeking to evaluate the demands on eHealth literacy and usability of consumer health information systems. In this study, eight essential heuristics and three optional heuristics subsumed from the evidence on eHealth/health literacy and usability were tested for their utility in assessing a mobile blood pressure tracking application (app). This evaluation revealed a variety of ways the design of the app could both benefit and impede users with limited eHealth literacy. This study demonstrated the utility of a low-cost, single evaluation approach for identifying both eHealth literacy and usability issues based on existing evidence in the literature.
Year
DOI
Venue
2015
10.3233/978-1-61499-564-7-358
Studies in Health Technology and Informatics
Keywords
Field
DocType
Consumer health informatics,usability,eHealth literacy,health literacy,heuristic evaluation,mHealth
Literacy,Heuristic evaluation,Computer science,Usability engineering,Usability,Knowledge management,Computer literacy,eHealth,Heuristics,Health literacy
Conference
Volume
ISSN
Citations 
216
0926-9630
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Helen Monkman164.66
Janessa Griffith205.75
Andre W Kushniruk317942.79