Name
Title | ||
|---|---|---|
The quest for organizational flexibility: Driving changes in business processes through the identification of relevant context. |
Abstract | ||
|---|---|---|
Purpose - The purpose of this paper is to propose a method for identifying business process-relevant contextual information that is likely to impact on the process goal. The ORGANON method describes a semi-structured procedural guide alongside with a set of criteria and a matrix for analyzing ontological transactions, which can be used to identify which context information can be considered relevant to a business process. Design/methodology/approach - The authors report on an evaluation of the ORGANON method through a case study conducted in an organization that works in the social security domain. Findings - The results provide evidences of the feasibility of the method application in this scenario. Originality/value - Our research contributes to the literature on business processes flexibility, specifically through a proposal for context identification that can be extended to current techniques for business process modeling and in turn forms the basis for existing approaches for making business processes more flexible. The work has implications for the strategic management of organizations, by suggesting a method that provides informational support to decision makers about when, where and why business processes need to be adapted. |
Year | DOI | Venue |
|---|---|---|
2016 | 10.1108/BPMJ-01-2015-0007 | BUSINESS PROCESS MANAGEMENT JOURNAL |
Keywords | Field | DocType |
Strategic management,Process management,Context,Process design,Business process,Process flexibility,Contextual element,Internal context,Immediate context,Context awareness | Artifact-centric business process model,Business process management,Business system planning,Business process,Knowledge management,Business process modeling,Engineering,Business process discovery,Business Process Model and Notation,Business rule,Process management | Journal |
Volume | Issue | ISSN |
22.0 | 4.0 | 1463-7154 |
Citations | PageRank | References |
7 | 0.43 | 25 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Monica Anastassiu | 1 | 7 | 0.43 |
| Flávia Maria Santoro | 2 | 312 | 47.15 |
| Jan Recker | 3 | 203 | 25.03 |
| Michael Rosemann | 4 | 2275 | 164.23 |