Name
Abstract | ||
|---|---|---|
•Home improvement contractors tend to accept multiple projects to keep his crew members busy.•Accepting multiple projects can cause unsatisfied customers to abandon and/or file complaints.•We develop a queueing model to determine optimal admission policy by capturing the tradeoff.•We present analytical results and examine issues including productivity and pricing. |
Year | DOI | Venue |
|---|---|---|
2016 | 10.1016/j.ejor.2016.02.052 | European Journal of Operational Research |
Keywords | Field | DocType |
Project management,Multi-projects,Queueing models,Optimization | Drawback,Implicit cost,Crew,Queueing theory,Operations management,Mathematics,Project management,Cash flow | Journal |
Volume | Issue | ISSN |
253 | 3 | 0377-2217 |
Citations | PageRank | References |
1 | 0.35 | 4 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Jiaru Bai | 1 | 3 | 0.76 |
| Kut C. So | 2 | 136 | 12.77 |
| Christopher Tang | 3 | 1 | 0.69 |