Paper Info
Title
Usability Evaluation of Clinical Guidelines on the Web Using Eye-Tracker.
Abstract
Publishing clinical guidelines (GLs) on the web increases their accessibility. However, evaluating their usability and understanding how users interact with the websites has been neglected. In this study we used Tobii eye-tracker to analyse users' interaction with five commercial and public GL sites popular in Norway (four in Norwegian and one English of US origin (UpToDate)). We measured number of clicks and usage rate for search functions, task completion time, users' objective and perception of task success rate. We also measured learning effect for inexperienced users. We found a direct correlation between participant's satisfaction regarding website usability and the time spent, number of mouse clicks and use of search function to obtain the desired results. Our study showed that users' perceived success rate was not reliable and GL publishers should evaluate their website regarding presentation format, layout, navigation bar and search function.
Year
DOI
Venue
2016
10.3233/978-1-61499-678-1-95
Studies in Health Technology and Informatics
Keywords
Field
DocType
Clinical guidelines,usability evaluation,Tobii eye-tracker,UpToDate
Web usability,World Wide Web,Consumer behaviour,Usability engineering,Usability,Usability lab,Eye tracking,Usability inspection,Medicine,The Internet
Conference
Volume
ISSN
Citations 
228
0926-9630
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Soudabeh Khodambashi1187.72
Heidi Gilstad273.80
Oystein Nytrø311.40