Paper Info
Title
Effects of negotiation tactics and task complexity in software agent: human negotiations.
Abstract
Electronic commerce allows for design of flexible and effective mechanisms of exchange between economic parties. Electronic negotiations let the geographically and temporally separated participants to engage in offer exchange in search for acceptable agreements. The digital medium enables the designers to build software agents that can take over the time and effort consuming negotiation tasks. The current work assesses the prospects of utilizing software agents in negotiations with the human counterparts. It describes an experiment in B2C settings where human subjects acted as buyers shopping for a mobile phone service. The experimental treatments included various agent concession-making strategies, as well as the complexity of the task.
Year
DOI
Venue
2016
10.1145/2971603.2971620
ICEC
Field
DocType
Citations 
Computer science,Software agent,Commerce,Knowledge management,Mobile phone,Marketing,Negotiation
Conference
0
PageRank 
References 
Authors
0.34
11
3
Name
Order
Citations
PageRank
Rustam M. Vahidov124521.40
Raafat George Saadé212511.66
Bo Yu38523.58