Paper Info
Title
Considering Social Distance as an Influence Factor in the Process of Process Modeling.
Abstract
Enterprise repositories comprise numerous business process models either created by in-house domain experts or external business analysts. To enable a widespread use of these process models, high model quality (e.g., soundness) as well as a sufficient level of granularity are crucial. Moreover, they shall reflect the actual business processes properly. Existing modeling guidelines target at creating correct and sound process models, whereas there is only little work dealing with cognitive issues influencing model creation by process designers. This paper addresses this gap and presents a controlled experiment investigating the construal level theory in the context of process modeling. In particular, we investigate the influence the social distance of a process designer to the modeled domain has on the creation of process models. For this purpose, we adopt and apply a gamification approach, which enables us to show significant differences between low and high social distance with respect to the quality, granularity, and structure of the created process models. The results obtained give insights into how enterprises shall compose teams for creating and evolving process models.
Year
DOI
Venue
2016
10.1007/978-3-319-39429-9_7
Lecture Notes in Business Information Processing
Field
DocType
Volume
Data science,Artifact-centric business process model,Business process management,Business process,Process modeling,Knowledge management,Business process modeling,Engineering,Business process discovery,Business Process Model and Notation,Process mining
Conference
248
ISSN
Citations 
PageRank 
1865-1348
1
0.36
References 
Authors
22
3
Name
Order
Citations
PageRank
Michael Zimoch183.16
Jens Kolb218512.57
Manfred Reichert34722373.03