Title
On Capturing and Quantifying Social Qualities in Business Processes
Abstract
It is largely known that objective criteria like profit and market-share drive the decisions of engineering business processes. However, there are cases where subjective criteria (e.g., reputation and attitude) need also to be taken into account, which will definitely impact the objective criteria. These cases fall into examining business processes from a social perspective. This paper discusses the mechanisms of making a business process's components (task, person, and machine) exhibit certain social qualities like selfishness and goodwill. This exposure is dependent on three criteria that are resource availability, transactional properties of tasks, and profit. An online system demonstrates the use of these criteria when capturing and quantifying the social qualities in business processes.
Year
DOI
Venue
2016
10.1109/WETICE.2016.17
2016 IEEE 25th International Conference on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE)
Keywords
Field
DocType
Business process,Social relation,Social quality
New business development,Artifact-centric business process model,Business case,Computer science,Knowledge management,Business requirements,Business process modeling,Business transformation,Business rule,Process management,Business analysis
Conference
ISBN
Citations 
PageRank 
978-1-5090-1664-8
1
0.37
References 
Authors
7
4
Name
Order
Citations
PageRank
zakaria maamar a144352.67
Hakim Hacid262937.70
Emir Ugljanin368.26
Mohamed Sellami42410.59