Paper Info
Title
Managing Service Quality at the Platform and Application Levels with rSLa
Abstract
Managing service quality in heterogeneous Cloud environments is complex: different providers expose different management interfaces for monitoring and configuration actions that can occur at the infrastructure, platform and application levels. To manage Service Level Agreements (SLAs) in this context, we have developed the rSLA Manager for enabling fast setup of SLA monitoring in dynamic, heterogeneous Cloud environments. In this paper, we demonstrate the use of the rSLA Manager to manage the response time behavior of an image scaling service on the IBM Blue mix platform. We show how the system enables SLA violation reduction by facilitating platform-level adaptation (e.g., adding application instances) and application-level behavior configuration (e.g., changing image scaling quality) based on different service level objectives as well as current application configuration and workload.
Year
DOI
Venue
2016
10.1109/WETICE.2016.69
2016 IEEE 25th International Conference on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE)
Keywords
Field
DocType
service quality management,heterogeneous cloud environments,management interfaces,service level agreements,rSLA manager,image scaling service,response time behavior,IBM Blue mix platform,SLA violation reduction,platform-level adaptation,application-level behavior configuration,service level objectives
IBM,Service level objective,Service level,Service quality,Computer science,Workload,Schedule,Quality management,Distributed computing,Cloud computing
Conference
ISBN
Citations 
PageRank 
978-1-5090-1664-8
0
0.34
References 
Authors
1
7
Name
Order
Citations
PageRank
Samir Tata163263.84
Mohamed Mohamed2123.60
Obinna B. Anya34812.03
Takashi Sakairi4449.13
Nagapramod Mandagere510310.07
Heiko Ludwig61278147.99
Nathalie Baracaldo711112.47