Name
Abstract | ||
|---|---|---|
In this paper, we report on the evaluation of a remote assistance platform (RAP) that is designed to enable an expert to remotely assist a field operator. A user study with 16 participants was conducted to evaluate its usability with two assembly tasks that varied in their complexity. As part of the assessment, we compared the interaction behavior of our platform with a commercial instant messaging application, which lacked the ability to augment or view video imagery. The results identified differences in the completion times between the two conditions, as we examined the use of visual augmentation, including recommendations to improve the platform. |
Year | DOI | Venue |
|---|---|---|
2016 | 10.1145/2851581.2892346 | CHI Extended Abstracts |
Field | DocType | Citations |
Remote assistance,Instant messaging,Computer science,Usability,Human–computer interaction,Multimedia | Conference | 0 |
PageRank | References | Authors |
0.34 | 7 | 7 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Mark Rice | 1 | 47 | 7.20 |
| Shue-Ching Chia | 2 | 15 | 5.08 |
| Hong Huei Tay | 3 | 2 | 1.99 |
| Marcus Wan | 4 | 34 | 3.82 |
| Liyuan Li | 5 | 48 | 13.24 |
| Jamie Ng | 6 | 79 | 10.46 |
| Joo-Hwee Lim | 7 | 783 | 82.45 |