Paper Info
Title
Knowledge Management in Distance Education: an Exploratory Case Study with Group Storytelling Approach.
Abstract
Storytelling is an important tool to transfer tacit knowledge that has been increasing its usage in organizations and education. The externalization of knowledge (the conversion of tacit in explicit knowledge) is effectively one of the great challenges of knowledge management. Tacit knowledge is associated with personal experiences and represents the subjective knowledge that is often difficult to be formalized or explained. Group Storytelling is an important approach to help in externalization tacit knowledge through collaborative construction of stories. This paper presents an exploratory case study with tutors of an online course, whose results showed that it is possible to capture the tacit knowledge through this technique with computer system support.
Year
DOI
Venue
2016
10.1145/2925995.2926000
KMO
Field
DocType
Citations 
Procedural knowledge,Body of knowledge,Domain knowledge,Explicit knowledge,Personal knowledge management,Psychology,Knowledge management,Knowledge value chain,Knowledge engineering,Tacit knowledge
Conference
0
PageRank 
References 
Authors
0.34
5
4
Name
Order
Citations
PageRank
Maria Teresa A. Gouvêa152.55
Flávia Maria Santoro231247.15
Claudia Cappelli312520.21
Mariano Gomes Pimentel4999.24