Title
Smiling in a Wizard of Oz Experiment: Emotional vs. Social Smiles, General Effects and Sex Differences.
Abstract
Derks et al. 2008 showed the similarity of user's emotional involvement in human-human-interaction compared to human-computer-interaction. This implies display rules and gender norms on display rules. In a Wizard of Oz Experiment users had to overcome two challenging situations, were emotions should be induced. Emotional smiles and social smiles were categorized after facial movements were coded with the Facial Action Coding System Ekman and Friesen 1978. Emotional smiles were more frequent during one of the challenges compared to the baseline, showing that emotion induction was successful. Social smiles were more frequent at the start of the experiment compared to the challenges, but only for woman. This supports the assumption of Derks et al. 2008 that the display rule \"smile at the start of on interaction\" is only valid for woman. Together the results back the idea that computers are seen as human-like counterparts.
Year
DOI
Venue
2016
10.1007/978-3-319-39510-4_29
HCI
Field
DocType
Citations 
Facial Action Coding System,Display rules,Computer science,Cognitive psychology,Human–computer interaction,Wizard of Oz experiment
Conference
0
PageRank 
References 
Authors
0.34
1
4
Name
Order
Citations
PageRank
Martin Krippl100.68
Matthias Haase2495.52
Julia Krüger3167.63
Jörg Frommer4426.13