Paper Info
Title
Identity Confirmation to Issue Tickets Using Face Recognition.
Abstract
This paper proposes a system of identity confirmation to issue tickets using face recognition software. This has been socially required to prevent illegal resale, such as ticket scalping. Because illegal resale is a critical problem for popular events in Japan, strict steps are followed for identifying people holding tickets at event venues by visual inspection with ID cards. The task is time-consuming for venue attendants. It is also stressful because ticket holders feel uncomfortable when they are kept waiting. The key points in identification are to verify identities efficiently and to prevent people from impersonating others. The system enables securing the identity of the purchaser and holder of a ticket by using face recognition software. It was proven effective for preventing illegal resale by confirming 50,324 attendees at a large concert of a popular music group. The average accuracy of face recognition was 90 %. The average time for identity confirmation was 7 s per person, including guidance to ticket holders, which succeeded in decreasing identity confirmation time by 30 % using visual inspection as well as in reducing the psychological workload of venue attendants.
Year
DOI
Venue
2016
10.1007/978-3-319-40548-3_81
Communications in Computer and Information Science
Keywords
Field
DocType
Face recognition,Biometrics,Identity confirmation,Illegal ticket resale prevention
Facial recognition system,Visual inspection,Internet privacy,Scalping,Workload,Computer science,Ticket,Popular music,Biometrics,Multimedia
Conference
Volume
ISSN
Citations 
617
1865-0929
1
PageRank 
References 
Authors
0.48
0
4
Name
Order
Citations
PageRank
Akitoshi Okumura110.48
Susumu Handa221.98
Takamichi Hoshino321.64
Yugo Nishiyama410.48