Title
Towards two-tier citizen sensing
Abstract
Citizen Sensing is a powerful paradigm involving citizens collectively participating in data collection. The pervasiveness of mobile devices has taken citizen sensing to unprecedented levels of adoption, as anyone with a phone can easily participate. However, especially when the collected data must be processed and analyzed by domain experts (such as municipal authorities), the flow of records is only useful if it does not exceed the receiving entity's capacity to process it. In this paper, we therefore envision and discuss the use of 2-Tier Citizen Sensing applications to mitigate this problem: In a first step (tier 1), data is collected by citizens in a crowdsourced fashion. In a second step (tier 2) the collected data is pre-processed by the crowd in a collaborative environment with aid of data mining algorithms, e.g. by aggregating redundant submitted records. The resulting reduced data can then be faster processed by domain experts. We evaluate this approach on data from an existing prototype of a tier-2 participatory urban infrastructure monitoring platform for civic issue reporting. By applying sentiment analysis algorithms on a large corpus of experience reviews (from 282 crowd-workers) we found relevant correlations between users' review sentiment scores and their performance on the crowd-working tasks. We show how these findings can be exploited to design better crowdsourcing platforms and discuss how citizens, domain experts and municipal authorities can benefit from such two-tier citizen sensing systems.
Year
DOI
Venue
2016
10.1109/ISC2.2016.7580771
2016 IEEE International Smart Cities Conference (ISC2)
Keywords
Field
DocType
crowd-working tasks,user review sentiment scores,sentiment analysis,civic issue reporting,tier-2 participatory urban infrastructure monitoring platform,data mining algorithms,collaborative environment,2-tier citizen sensing applications,municipal authorities,mobile device pervasiveness,data collection,two-tier citizen sensing
Data collection,World Wide Web,Computer science,Crowdsourcing,Sentiment analysis,Tier 2 network,Mobile device,Phone,Citizen journalism,Tier 1 network
Conference
ISBN
Citations 
PageRank 
978-1-5090-1847-5
2
0.38
References 
Authors
7
5
Name
Order
Citations
PageRank
Julio De Melo Borges120.38
Matthias Budde217523.08
Oleg Peters320.38
T. Riedel425235.74
M. Beigl52034311.09