Title
Referential practices. Effects of a museum guide robot suggesting a deictic ‘repair’ action to visitors attempting to orient to an exhibit
Abstract
An autonomous robot system was equipped with basic means to monitor the users' success/failure in following a robot's verbal-gestural deictic reference to an object and - in case of problems - to provide additional help, i.e. to suggest a `repair' action. A real-world field trial with the robot acting as museum guide constitutes the basis for analysis of the users' reactions to the first reference and the subsequent `repair' action in two structurally different conditions. Results indicate that deictic `repair' actions are mostly successful helping users to correctly orient, but they may also lead to confusion for initially correctly oriented visitors in situations of small groups of users. A recurring user practice is revealed which consists of displaying to co-visitors their understanding of the reference by pointing to the location and thus providing additional orientational help.
Year
DOI
Venue
2016
10.1109/ROMAN.2016.7745135
2016 25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN)
Keywords
Field
DocType
museum guide robot,deictic repair action,autonomous robot system,verbal-gestural deictic reference,user reactions
Confusion,Computer science,Simulation,Robot kinematics,Deixis,Autonomous robot,Robot,Repair - action,Maintenance engineering
Conference
ISSN
ISBN
Citations 
1944-9445
978-1-5090-3930-2
2
PageRank 
References 
Authors
0.47
6
4
Name
Order
Citations
PageRank
Karola Pitsch112818.39
Timo Dankert240.90
Raphaela Gehle341.24
S. Wrede4333.70