Name
Abstract | ||
|---|---|---|
User Experience (UX) is increasingly being recognized as an important factor for the commercial success of digital products. In fact, it has become a buzzword, which is interpreted differently by different parties. This lack of common understanding inevitably leads to misunderstandings and inefficiency in industrial practice. We therefore propose a quantifiable way of describing User Experience (QUX). Based on the analysis of 84 UX evaluation methods, a sample of UX characteristics from literature, and 24 interviews with experts from academia and practice, we propose a formalism and a corresponding tool to measure, visualize, and communicate a product's UX within organizations. We showcase the benefits of our approach by integrating it into the product development processes of companies from three different industries. |
Year | DOI | Venue |
|---|---|---|
2016 | 10.1145/2971485.2971501 | NordiCHI |
Keywords | Field | DocType |
User experience, evaluation, interdisciplinary teams | User experience design,Computer science,Inefficiency,Knowledge management,Human–computer interaction,Formalism (philosophy),New product development | Conference |
Citations | PageRank | References |
3 | 0.47 | 49 |
Authors | ||
5 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Florian Lachner | 1 | 4 | 1.15 |
| Philipp Naegelein | 2 | 3 | 0.47 |
| Robert A. Kowalski | 3 | 4187 | 1066.36 |
| Martin Spann | 4 | 28 | 5.54 |
| Andreas Butz | 5 | 1687 | 144.25 |