Title
Demand uncertainty control based on the supply-driven coordination techniques in the Chinese catering service supply chain
Abstract
AbstractCatering Service Supply Chain CSSC is a new supply chain of which Catering Service Integrator CSI is the core enterprise. The main purpose of CSSC is to provide supply chain services for different catering enterprises and restaurants. Instability, non-standardisation characteristics of the Chinese catering industry, the specialty and diversity of different restaurants lead to demand uncertainty of CSSC. This research classifies various uncertainty scenarios based on supply-driven theory. Supply-driven methodology is used to induce uncertainty sources to the supply-side, which can be controlled by CSI. Two strategies, service coordination with wide knowledge sharing and synchronous decision with intelligent inducement, are designed to induce and integrate customer demand to get the scale effect and to balance the personal demand. Correspondingly, this research presents the technology solutions, including supply-driven coordinative process, coordinative integration service platform and intelligent matching system, with the related information systems integration framework and data/knowledge integration natures.
Year
DOI
Venue
2016
10.1504/IJGUC.2016.080189
Periodicals
Keywords
Field
DocType
catering service supply chain, demand uncertainty, coordinative process, supply-driven methodology, intelligent matching, information resource integration
Information system,Catering industry,Service management,Knowledge integration,Knowledge sharing,Computer science,Supply chain risk management,Supply chain management,Supply chain,Distributed computing,Process management
Journal
Volume
Issue
ISSN
7
3
1741-847X
Citations 
PageRank 
References 
0
0.34
0
Authors
3
Name
Order
Citations
PageRank
Juanqiong Gou1156.99
Shujun Zhang200.34
Wei Dai3132.62