Abstract | ||
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Context: Recent research discusses the use of ontologies, dictionaries and thesaurus as a means to improve activity labels of process models. However, the trade-off between quality improvement and extra effort is still an open question. It is suspected that ontology-based support could require additional effort for the modeler.Objective: In this paper, we investigate to which degree ontology-based support potentially increases the effort of modeling. We develop a theoretical perspective grounded in cognitive psychology, which leads us to the definition of three design principles for appropriate ontology-based support. The objective is to evaluate the design principles through empirical experimentation.Method: We tested the effect of presenting relevant content from the ontology to the modeler by means of a quantitative analysis. We performed controlled experiments using a prototype, which generates a simplified and context-aware visual representation of the ontology. It logs every action of the process modeler for analysis. The experiment refers to novice modelers and was performed as between-subject design with vs. without ontology-based support. It was carried out with two different samples.Results: Part of the effort-related variables we measured showed significant statistical difference between the group with and without ontology-based support. Overall, for the collected data, the ontology support achieved good results.Conclusion: We conclude that it is feasible to provide ontology-based support to the modeler in order to improve process modeling without strongly compromising time consumption and cognitive effort. |
Year | DOI | Venue |
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2017 | 10.1016/j.infsof.2016.11.005 | Information & Software Technology |
Keywords | Field | DocType |
Business process modeling,Process of process modeling,Ontologies,Activity labels,Cognitive load | Ontology (information science),Data mining,Ontology,Ontology alignment,Ontology-based data integration,Process ontology,Computer science,Process modeling,Suggested Upper Merged Ontology,Upper ontology | Journal |
Volume | Issue | ISSN |
83 | C | 0950-5849 |
Citations | PageRank | References |
2 | 0.37 | 39 |
Authors | ||
5 |
Name | Order | Citations | PageRank |
---|---|---|---|
Jonas Gassen | 1 | 9 | 2.52 |
Jan Mendling | 2 | 4250 | 245.37 |
Amel Bouzeghoub | 3 | 197 | 33.26 |
Lucinéia Heloisa Thom | 4 | 103 | 21.87 |
José Palazzo Moreira de Oliveira | 5 | 189 | 27.74 |