Title
Towards a Conceptualization of Data and Information Quality in Social Information Systems.
Abstract
Abstract Data and information quality (DIQ) have been defined traditionally in an organizational context and with respect to traditional information systems (IS). Numerous frameworks have been developed to operationalize traditional DIQ accordingly. However, over the last decade, social information systems (SocIS) such as social media have emerged that enable social interaction and open collaboration of voluntary prosumers, rather than supporting specific tasks as do traditional IS in organizations. Based on a systematic literature review, the paper identifies and categorizes prevalent DIQ conceptualizations. The authors differentiate the various understandings of DIQ in light of the unique characteristics of SocIS and conclude that they do not capture DIQ in SocIS well, nor how it is defined, maintained, and improved through social interaction. The paper proposes a new conceptualization of DIQ in SocIS that can explain the interplay of existing conceptualizations and provides the foundation for future research on DIQ in SocIS.
Year
DOI
Venue
2017
10.1007/s12599-016-0459-8
Business & Information Systems Engineering
Keywords
Field
DocType
Social information systems, Social media, Data quality, Information quality, Socio-technical processes
Social relation,Information system,Data mining,Social media,Data quality,Systematic review,Computer science,Knowledge management,Conceptualization,Operationalization,Information quality
Journal
Volume
Issue
ISSN
59
1
1867-0202
Citations 
PageRank 
References 
0
0.34
47
Authors
4
Name
Order
Citations
PageRank
Roman Tilly184.63
Oliver Posegga274.13
Kai Fischbach328432.81
Detlef Schoder435046.46