Title
Emergent digital era governance: Enacting the role of the 'institutional entrepreneur' in transformational change.
Abstract
As e-government matures the realisation of its potential to enact organisational change in the public sector remains unclear. This study examines e-government towards digital era governance (DEG) and the actors involved in this transformational change. We draw upon the concept of ‘enactment’ as a lens to provide insights into relevant theoretical issues. These are operationalised through an enhanced Technology Enactment Framework (TEF) to consider reforms to explore the DEG environment and, specifically, the interventions of the CIO on e-government policies. We employed a case analysis approach from public sector authorities in the US States of California and Nevada with data from CIOs and other key informants. Our findings reveal how public sector CIOs adopt the role of an ‘institutional entrepreneur’, who demonstrate a series of initiatives augmented through identified behaviours. These relate to proactive community mobilisation (leadership, member focus) and legitimisation (discourse, success stories). We outline the policy implications of DEG and the risk factors of senior managers who enact these processes towards complex technological change. Furthermore, the characterisation of institutional entrepreneurial enactment appears to be extremely beneficial to the transformation to DEG within any contemporary public sector context.
Year
DOI
Venue
2016
10.1016/j.giq.2016.04.003
Government Information Quarterly
Keywords
Field
DocType
Digital governance,Enactment,Institutional entrepreneur,Enterprise,Transformational change
Public administration,Psychological intervention,Economics,Public relations,Realisation,Technological change,Transformational leadership,Digital era governance,Public sector,Case analysis
Journal
Volume
Issue
ISSN
33
2
0740-624X
Citations 
PageRank 
References 
1
0.37
0
Authors
3
Name
Order
Citations
PageRank
Rana Tassabehji1376.13
Ray Hackney242136.94
Ales Popovic323117.60