Title
UX Research is Dead. Long live UX Research!
Abstract
This paper critically discusses the future of User Experience (UX) research across the tech industry and hence the shift from classic usability research towards design-led approaches, quantitative research discipline, A/B testing and telemetry. Likely causes for this shift are addressed to empower the UX research discipline to remain relevant. The areas covered include the identity crisis and democratization of UX research; evolvement and sustainability of the UX discipline; and fusion of UX across heterogeneous fields. The adaptations to this shift are discussed from the Point of View (PoV) of practitioners. This includes offering clarity and meaning based on the organizational context and product positioning; and also leveraging deep understanding human behavior with a focus on data integrity that relates to the technology and environment.
Year
DOI
Venue
2016
10.14236/ewic/HCI2016.61
BCS HCI
Field
DocType
Citations 
User experience design,Organizational context,CLARITY,Identity crisis,Computer science,Usability,Knowledge management,Human–computer interaction,Data integrity,Democratization,Sustainability
Conference
0
PageRank 
References 
Authors
0.34
0
2
Name
Order
Citations
PageRank
Stephen Giff100.68
Huseyin Dogan22810.48