Title | ||
---|---|---|
Customer services in the digital transformation: social media versus hotline channel performance. |
Year | Venue | Field |
---|---|---|
2015 | DEC | Hotline,Social media,Advertising,Public relations,Communication channel,Digital transformation,Business |
DocType | Citations | PageRank |
Conference | 0 | 0.34 |
References | Authors | |
0 | 2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Alexander Rossmann | 1 | 0 | 4.73 |
Gerald Stei | 2 | 0 | 2.03 |