Title
Customer services in the digital transformation: social media versus hotline channel performance.
Year
Venue
Field
2015
DEC
Hotline,Social media,Advertising,Public relations,Communication channel,Digital transformation,Business
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
0
2
Name
Order
Citations
PageRank
Alexander Rossmann104.73
Gerald Stei202.03