Title
Getting Traction When Overwhelmed: Implications for Supporting Patient-Provider Communication.
Abstract
Patients who fail to reach shared understanding with their providers about their health care priorities can have poorer health outcomes and quality of life. Because patients' priorities often reflect their values-things important and meaningful in their lives-it is important to incorporate values into patient-provider conversations. However, patients often withhold values from providers when they do not perceive them to be pertinent. In a field study with 24 patients with multiple chronic conditions, we sought to understand how participants perceived relationships among their values and their health concerns. We found that participants felt overwhelmed by multiple concerns, but were able to surmount these feelings when they pursued values that were linked to self-care. We discuss implications for patient-provider communication to help patients link values with self-care practices.
Year
DOI
Venue
2017
10.1145/3022198.3026328
CSCW Companion
Keywords
Field
DocType
Multiple chronic conditions, values, patient-provider communication
Social psychology,Health care,Multiple Chronic Conditions,Quality of life,Computer science,Knowledge management,Feeling,Applied psychology
Conference
Citations 
PageRank 
References 
0
0.34
2
Authors
7
Name
Order
Citations
PageRank
Andrew B. L. Berry193.61
Catherine Lim230.75
Tad Hirsch327436.25
Andrea Hartzler416425.55
Edward H. Wagner532.10
Evette Ludman630.75
James D. Ralston75013.39