Title
Exploring Socio-Technical Insights for Safe Nursing Handover.
Abstract
Current efforts to improve nursing handover frequently use prescriptive approaches based on research evidence of handover issues within a single nursing ward or nursing specialty. Despite reported handover improvement, few studies adequately consider the transferability of results to other nursing handover environments or acknowledge the unique attributes that supported sustained improvement. With the increasing diffusion of electronic tools it has become even more critical to ensure that socio-technical issues that may impact on the quality and safety of nursing handovers are identified. This paper describes a qualitative research project that examined nursing handover in three different wards General Medicine, General Surgery and Department of Emergency Medicine in a tertiary teaching hospital. Through conduct of a detailed analysis of nursing handover processes, this paper highlights the similarities and differences in the handover among the three different wards and presents five key socio-technical insights to support safe nursing handover.
Year
DOI
Venue
2017
10.3233/978-1-61499-794-8-43
Studies in Health Technology and Informatics
Keywords
Field
DocType
Socio-technical,nursing handover,patient safety,continuity of care,handoff
Specialty,Nursing,Patient safety,Nursing Handovers,Sociotechnical system,Qualitative research,Medicine,Transferability,Continuity of care,Handover
Conference
Volume
ISSN
Citations 
241
0926-9630
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Ming Chao Wong166.42
Kwang Chien Yee2106.20
Paul Turner369.78