Title
The effects of post-adoption beliefs on continuance use of a microblogging service: the role of network externalities.
Abstract
Users of the Chinese microblogging service have fallen a lot from 308.6 million in 2012 to 280.8 million in 2013 after an explosive growth in 2010. This fact drives us to consider why people join and continue to use microblogging. This study combined network externalities and expectation-confirmation theory of IS continuance, collected and analysed data of 532 samples by structural equation modelling SEM approach. The findings show that satisfaction is the most influential factor in people's continued use of microblogging, followed by usefulness. The perceived complementarity and the number of peers have significant effect on perceived usefulness, but the number of members has no significant effect on perceived usefulness. The perceived complementarity, number of members, and number of peers have significant effects on expectation confirmation. The implication of research and discussions provides reference for microblogging operators in marketing and operation.
Year
DOI
Venue
2017
10.1504/IJNVO.2017.083550
IJNVO
Field
DocType
Volume
Complementarity (molecular biology),Expectation confirmation theory,Continuance,Social media,Structural equation modeling,Advertising,Computer science,Microblogging,Network effect,Marketing
Journal
17
Issue
Citations 
PageRank 
1
0
0.34
References 
Authors
10
3
Name
Order
Citations
PageRank
Jian Xu122455.55
Xin Li2749118.91
Hong Niu300.34