Title
Generative Encoder-Decoder Models for Task-Oriented Spoken Dialog Systems with Chatting Capability.
Abstract
Generative encoder-decoder models offer great promise in developing domain-general dialog systems. However, they have mainly been applied to open-domain conversations. This paper presents a practical and novel framework for building task-oriented dialog systems based on encoder-decoder models. This framework enables encoder-decoder models to accomplish slot-value independent decision-making and interact with external databases. Moreover, this paper shows the flexibility of the proposed method by interleaving chatting capability with a slot-filling system for better out-of-domain recovery. The models were trained on both real-user data from a bus information system and human-human chat data. Results show that the proposed framework achieves good performance in both offline evaluation metrics and in task success rate with human users.
Year
DOI
Venue
2017
10.18653/v1/W17-5505
SIGDIAL Conference
DocType
Volume
Citations 
Conference
abs/1706.08476
12
PageRank 
References 
Authors
0.71
26
4
Name
Order
Citations
PageRank
tiancheng zhao113610.62
A LU2415.47
Kyusong Lee38915.62
Maxine Eskenazi4979127.53