Abstract | ||
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Purpose - The purpose of this paper is to compare three social cognitive models in their ability to explain intentions of precautionary online behaviour. The models are: protection motivation theory (PMT), the reasoned action approach (RAA) and an integrated model comprising variables of these models.Design/methodology/approach - Data were collected from 1,200 Dutch users of online banking by means of an online survey and analysed using partial least squares path modelling method.Findings - The two models equally explain about much of the variance in precautionary online behaviour; in the integrated model, the significant predictors of the two models remained significant. Precautionary online behaviour is largely driven by response efficacy, attitude towards behaviour and self-efficacy.Research limitations/implications - One limitation is that the predictor variables - "self-efficacy" and "attitude" - are represented by one item only in the path-analysis because of high cross-loadings of the other items with the dependent variable.Practical implications - The results give practitioners a potentially wider range of options to design preventative measures.Originality/value - The three models are successfully applied to online banking. This paper concludes that both PMT and RAA make a unique contribution in explaining variance for precautionary online behaviour. This paper is a re-publication of a previous conference paper (Jansen and van Schaik, 2016). |
Year | DOI | Venue |
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2017 | 10.1108/ICS-03-2017-0018 | INFORMATION AND COMPUTER SECURITY |
Keywords | DocType | Volume |
Online banking, Protection motivation theory, Human aspects, Information security behaviour, Reasoned action approach | Journal | 25 |
Issue | ISSN | Citations |
2 | 2056-4961 | 0 |
PageRank | References | Authors |
0.34 | 0 | 2 |
Name | Order | Citations | PageRank |
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Jurjen Jansen | 1 | 31 | 4.53 |
Paul Van Schaik | 2 | 499 | 36.74 |