Title
Ontology for cultural variations in interpersonal communication: Building on theoretical models and crowdsourced knowledge.
Abstract
The domain of cultural variations in interpersonal communication is becoming increasingly important in various areas, including human-human interaction e.g., business settings and human-computer interaction e.g., during simulations, or with social robots. User-generated content UGC in social media can provide an invaluable source of culturally diverse viewpoints for supporting the understanding of cultural variations. However, discovering and organizing UGC is notoriously challenging and laborious for humans, especially in ill-defined domains such as culture. This calls for computational approaches to automate the UGC sensemaking process by using tagging, linking, and exploring. Semantic technologies allow automated structuring and qualitative analysis of UGC, but are dependent on the availability of an ontology representing the main concepts in a specific domain. For the domain of cultural variations in interpersonal communication, no ontological model exists. This paper presents the first such ontological model, called AMOn+, which defines cultural variations and enables tagging culture-related mentions in textual content. AMOn+ is designed based on a novel interdisciplinary approach that combines theoretical models of culture with crowdsourced knowledge DBpedia. An evaluation of AMOn+ demonstrated its fitness-for-purpose regarding domain coverage for annotating culture-related concepts mentioned in text corpora. This ontology can underpin computational models for making sense of UGC.
Year
DOI
Venue
2017
10.1002/asi.23824
JASIST
Field
DocType
Volume
Data mining,Ontology,Semantic technology,World Wide Web,Interpersonal communication,Social media,Computer science,Sensemaking,Text corpus,Cultural diversity,Knowledge engineering
Journal
68
Issue
ISSN
Citations 
6
2330-1635
0
PageRank 
References 
Authors
0.34
26
5
Name
Order
Citations
PageRank
Dhavalkumar Thakker112518.78
Stan Karanasios216018.14
Emmanuel G. Blanchard3246.86
Lydia Lau49215.43
Vania Dimitrova5974123.97