Title
User involvement and system support in applying search tactics.
Abstract
Both user involvement and system support play important roles in applying search tactics. To apply search tactics in the information retrieval IR processes, users make decisions and take actions in the search process, while IR systems assist them by providing different system features. After analyzing 61 participants' information searching diaries and questionnaires we identified various types of user involvement and system support in applying different types of search tactics. Based on quantitative analysis, search tactics were classified into 3 groups: user-dominated, system-dominated, and balanced tactics. We further explored types of user involvement and types of system support in applying search tactics from the 3 groups. The findings show that users and systems play major roles in applying user-dominated and system-dominated tactics, respectively. When applying balanced tactics, users and systems must collaborate closely with each other. In this article, we propose a model that illustrates user involvement and system support as they occur in user-dominated tactics, system-dominated tactics, and balanced tactics. Most important, IR system design implications are discussed to facilitate effective and efficient applications of the 3 groups of search tactics.
Year
DOI
Venue
2017
10.1002/asi.23765
JASIST
Field
DocType
Volume
Information retrieval,Computer science,Systems design,Human–computer interaction
Journal
68
Issue
ISSN
Citations 
5
2330-1635
3
PageRank 
References 
Authors
0.37
36
3
Name
Order
Citations
PageRank
Iris Xie117413.69
Soohyung Joo215816.00
Renee Bennett-Kapusniak3101.77