Paper Info
Title
Low-Wage Precarious Workers' Sociotechnical Practices Working Towards Addressing Wage Theft.
Abstract
Nearly 40 million workers in the USA, a third of the working population, are low-wage, meaning they make less than $11.65 per hour. These workers face the pervasive and detrimental challenge of wage violations, also known as wage theft, which is any illegal activity by an employer that denies benefits or wages to employees. We interviewed 24 low-wage workers who experienced wage theft and sought justice about their work practices, challenges, and information technology usage. Based on these interviews, we identify three key sociotechnical practices these workers engaged in to address their wage theft: 1) identifying wage and payment discrepancies; 2) tracking and documenting work; and 3) pursuing wage claims. Seeking to leverage HCI research to interrupt uneven social, economic, and information relations in the low-wage workplace, we ultimately reflect on the possibility and limits of several key design recommendations.
Year
DOI
Venue
2017
10.1145/3025453.3025633
CHI
Keywords
Field
DocType
Workplace Studies, Work Practice, Technologies in the Workplace, Low-Wage Workers, Precarious workers, Wage Theft, Wage and Hourly Violations, Wage Disputes, Labor
Population,Leverage (finance),Information technology,Computer science,Management,Sociotechnical system,Labour economics,Multimedia,Payment,Work practice,Workplace studies,Wage
Conference
Citations 
PageRank 
References 
6
0.47
35
Authors
3
Name
Order
Citations
PageRank
Lynn Dombrowski1546.41
Adriana Alvarado Garcia264.19
Jessica Despard360.47