Paper Info
Title
Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services.
Abstract
Telecom providers are losing tremendous amounts of money due to fraud risks posed to Telecom services and products. Currently, they are mainly focusing on fraud detection approaches to reduce the impact of fraud risks against their services. However, fraud prevention approaches should also be investigated in order to further reduce fraud risks and improve the revenue of Telecom providers. Fraud risk modelling is a fraud prevention approach aims at identifying the potential fraud risks, estimating the damage and setting up preventive mechanisms before the fraud risks lead to actual losses. In this paper, we highlight the important requirements for a usable and context-aware fraud risk modelling approach for Telecom services. To do so, we have conducted two workshops with experts from a Telecom provider and experts from multi-disciplinary areas. In order to show and document the requirements, we present two exemplary Telecom fraud scenarios, analyse and estimate the impacts of fraud risks qualitatively.
Year
DOI
Venue
2017
10.1007/978-3-319-56925-3_26
Lecture Notes in Business Information Processing
Keywords
Field
DocType
Fraud risk,Requirement elicitation,Fraud modelling,Service security,Telecommunication,Risk assessment
USable,Prevention approach,Revenue,Telecommunications,Risk assessment,Requirements elicitation,Business
Conference
Volume
ISSN
Citations 
279
1865-1348
2
PageRank 
References 
Authors
0.44
9
3
Name
Order
Citations
PageRank
Ahmed Seid Yesuf1102.56
Lars Wolos220.44
Kai Rannenberg3548126.39