Title
How to support customisation on SaaS: a grounded theory from customisation consultants.
Abstract
This paper reports the initial result of a qualitative research on how to support customisation of SaaS (Software as a Service). The research follows the grounded theory method, and investigates the expectation of consultants who are specialized in customising enterprise software systems. The resulting theory contributes to the understanding of how customisation on SaaS differs from the traditional one, and provides a high-level guidance for SaaS vendors to prepare effective support for customisation.
Year
DOI
Venue
2017
10.1109/ICSE-C.2017.136
ICSE (Companion Volume)
Keywords
Field
DocType
Software Customisation, Grounded Theory, SaaS
Grounded theory,Software engineering,Systems engineering,Enterprise software,Computer science,Software as a service,Qualitative research
Conference
ISSN
ISBN
Citations 
2574-1926
978-1-5386-1590-4
1
PageRank 
References 
Authors
0.38
7
5
Name
Order
Citations
PageRank
Hui Song129928.95
Franck Chauvel239729.82
Arnor Solberg365341.47
Bent Foyn410.38
Tony Yates510.38