Title
Developing Human-Robot Interaction for an Industry 4.0 Robot: How Industry Workers Helped to Improve Remote-HRI to Physical-HRI.
Abstract
This paper reports about a User Experience (UX) study of comparing two industrial robotic arms (robot A and B) in the context of human-robot cooperation in a factory environment. Robot A was an off-the-shelf robotic arm controlled via touch-panel (remote-control). It was evaluated in a previous study by five industry workers using established behavior analysis based on video recordings and UX questionnaires. Subsequently, robot B was developed featuring physical human- robot interaction (pHRI). The goal of the present study was to find out (1) if there is a difference in the UX between robot A and B (remote-control vs. physical HRI), and (2) how to improve of the cooperation with robot B. For this purpose, the five industry workers of the previous study (robot A) evaluated robot B using the same questionnaires and behavior analysis methods. Our results show an improved UX of robot B in terms of usability, temporal demands, and performance expectancy. Furthermore, ergonomic needs and supportive artificial intelligence were identified as critical for a further technical revision.
Year
DOI
Venue
2017
10.1145/3029798.3038346
HRI (Companion)
Keywords
Field
DocType
Industrial Robot, Industry 4.0, Interview, User Experience, Human-Robot Interaction, physical HRI
Robot learning,Robotic arm,User experience design,Simulation,Computer science,Personal robot,Usability,Human–computer interaction,Industrial robot,Robot,Multimedia,Human–robot interaction
Conference
ISSN
Citations 
PageRank 
2167-2121
0
0.34
References 
Authors
7
2
Name
Order
Citations
PageRank
Andreas Huber1176.32
Astrid Weiss2699.61