Title
Influence Of Mental Models On The Design Of Cyber Security Dashboards
Abstract
Governments make cyber security related policies to protect citizens' interests and national infrastructures against cyber attacks. Cyber security related data can enable evidence based policymaking. Data visualisation via dashboards can help understanding of these cyber security data. Designing such dashboards, however, is not straightforward due to difficulty for potential dashboard users to correctly interpret the displayed information. In this contribution we investigate the use of mental models for correct interpretation of displayed information. Our research question is: How useful are mental models for designing cyber security dashboards? We qualitatively investigate the mental models of seven cyber security experts from a typical governmental organisation. This research shows how operators, analysts and managers have different cyber security mental models. Based on the insight gained on these mental models, we develop a cyber security dashboard to assess the impact of mental models on dashboard design. An experience evaluation shows that the realised dashboard is easy to understand and does not obstruct users. We. however. do not see any meaningful difference in how the experts perceive the dashboard, despite their different cyber security mental models. We propose some directions for future research on using mental models for cyber security dashboard design.
Year
DOI
Venue
2017
10.5220/0006170901280139
PROCEEDINGS OF THE 12TH INTERNATIONAL JOINT CONFERENCE ON COMPUTER VISION, IMAGING AND COMPUTER GRAPHICS THEORY AND APPLICATIONS (VISIGRAPP 2017), VOL 3
Keywords
Field
DocType
Cyber Security, Dashboard Design, Mental Models, Policymaking
Data science,Data visualization,Research question,Computer security,Computer science,Dashboard (business),Evidence-based practice
Conference
Citations 
PageRank 
References 
0
0.34
0
Authors
4
Name
Order
Citations
PageRank
Janosch Maier100.34
Arne Padmos240.77
Mortaza S. Bargh319921.12
Wolfgang Wörndl46421.58