Title
Toward Sentiment Analysis in Elderly Care Facility.
Abstract
Hand-over notes are extremely important to share information about irregular incidents at elderly care facilities and provide high-quality services. However, taking notes is a time-consuming task. Moreover, handwritten hand-over notes make it difficult to pass on experience and related know-how to other workers. To curate that field community intelligence, a handover support system for elderly care facilities was installed into a facility and evaluated. The system is now in actual operation at the care facility. The authors aim to use handover support system as a communication tool that sense the feelings of the care workers and supports them to maintain motivation and cultivate self-directedness. To realize this aim, this paper reports the results of hand-over data analysis and comparison with traditional paper-based hand-over notes. Furthermore, the authors explored the possibility of applying sentiment analysis technology to hand-over messages to sense the atmosphere of their working environment.
Year
DOI
Venue
2016
10.1007/978-3-319-61572-1_10
Lecture Notes in Artificial Intelligence
Keywords
Field
DocType
Information share,Elderly care,Text mining,Sentiment analysis
Internet privacy,Support system,Sentiment analysis,Computer science,Feeling,Handover
Conference
Volume
ISSN
Citations 
10247
0302-9743
0
PageRank 
References 
Authors
0.34
0
4
Name
Order
Citations
PageRank
Ken Fukuda145.60
Satoshi Nishimura215.14
Huizhi Liang300.34
Takuichi Nishimura457665.34