Title
Predicting Online Shopping Search Satisfaction and User Behaviors with Electrodermal Activity.
Abstract
Electrodermal activity (EDA) delineates positive and negative emotions, especially in the lower arousal range, which reflects small variations. This study derived formulas to extract features from the EDA graph and found they are effective to predict search satisfaction and explain mobile shopping behaviors including add to cart, purchase, and abandonment (added to cart without purchase). The best features found in the generalized linear mixed model with the binomial family agree with known physiological results. To the best of our knowledge, this study is the first to use physiological methods to study satisfaction and user behavior.
Year
DOI
Venue
2017
10.1145/3041021.3054226
WWW (Companion Volume)
Field
DocType
Citations 
Arousal,Graph,Data mining,Cart,Computer science,Binomial,Generalized linear mixed model
Conference
2
PageRank 
References 
Authors
0.36
1
5
Name
Order
Citations
PageRank
Yingying Wu1131.88
Yiqun Liu21592136.51
Ning Su3233.63
Shaoping Ma41544126.00
Wenwu Ou519115.56