Title
Privacy, Data Security, and the Acceptance of AAL-Systems - A User-Specific Perspective.
Abstract
Rising care needs, higher proportions of older, diseased, or disabled people, and an increasing deficiency of qualified care staff due to demographic changes are major challenges in western societies. Ambient Assisted Living (AAL) technologies represent one approach to face these challenges. Besides technological developments and implementations, focusing on user acceptance (including diverse stakeholder perspectives) is important for a successful rollout. As the most previous studies focus on age-related issues, this paper emphasizes especially on people with care needs due to a disability. In particular the acceptance of an AAL system is investigated considering the trade-off between perceived benefits (e.g., increasing autonomy) and perceived barriers (e.g., invasion in privacy, to “abandon” data security). Using a quantitative online questionnaire, decisive use conditions are identified, and the trade-offs and AAL-acceptance are evaluated comparing four user groups: “healthy people” without experiences with disabilities, disabled people, family members, and professional care givers. Results indicate that experience with disabilities influence the acceptance and relevant use conditions of AAL systems as well as the trade-offs between benefits and barriers. The results demonstrate the relevance to include diverse user groups (age, diseases, disabilities) and their specific needs and wishes into the design and evaluation process of AAL technologies.
Year
Venue
Field
2017
HCI
Data security,Internet privacy,Privacy by Design,Privacy policy,Computer-assisted web interviewing,Cloud computing security,Personally identifiable information,Information privacy,Privacy software,Business
DocType
Citations 
PageRank 
Conference
1
0.35
References 
Authors
14
3
Name
Order
Citations
PageRank
Julia van Heek193.61
Simon Himmel2355.58
Martina Ziefle31176135.05