Name
Abstract | ||
|---|---|---|
Processes are the core of an enterprise and describe the interconnection of tasks in daily business. The purpose of this article is to present methods and tools that enable extraction of processes based on the concept of process analysis/mining. This valuable knowledge about the current processes of a company can serve as the starting point for performance analysis and process improvement, for implementation of a software system or for monitoring adherence to processes. In this paper, we present two actual business scenarios of manufacturing companies and their requirements regarding process analysis. We used a practical research approach including quantitative methods. Important results are the suggestion of a procedure and the development of a process mining tool. A comparison of de jure and de facto processes and a suggestion of optimization potentials complete the work. |
Year | DOI | Venue |
|---|---|---|
2016 | 10.1007/978-3-319-58801-8_8 | Lecture Notes in Business Information Processing |
Keywords | DocType | Volume |
Process mining,Process comparison,Optimization | Conference | 285.0 |
ISSN | Citations | PageRank |
1865-1348 | 0 | 0.34 |
References | Authors | |
0 | 6 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Christine Natschläger | 1 | 28 | 5.34 |
| Felix Kossak | 2 | 21 | 6.04 |
| Christian Lettner | 3 | 1 | 1.11 |
| Verena Geist | 4 | 29 | 7.92 |
| Andreas Denkmayr | 5 | 0 | 0.34 |
| Beate Käferböck | 6 | 0 | 0.34 |