Title
Learning from failure: designing for complex sociotechnical systems.
Abstract
As ubiquitous computing solutions are becoming part of everyday life, their design has to account for the challenges of complex sociotechnical systems. Unexpected behavior and interactions between multiple systems, users and stakeholders challenge design methods and raise the risk of failure. This workshop provides an opportunity for the UbiComp community to reflect on these failures and juxtapose them with human-centered design methods. Through short participant authored failure reports, hands-on design sessions in groups and all-group discussion, we will share challenges and reflect on lessons learned for the design of complex sociotechnical systems.
Year
DOI
Venue
2017
10.1145/3123024.3124460
UbiComp '17: The 2017 ACM International Joint Conference on Pervasive and Ubiquitous Computing Maui Hawaii September, 2017
Keywords
Field
DocType
Design, User Studies, Failure
Everyday life,Computer science,Design methods,Human–computer interaction,Ubiquitous computing,Sociotechnical system,User studies
Conference
ISBN
Citations 
PageRank 
978-1-4503-5190-4
0
0.34
References 
Authors
2
6
Name
Order
Citations
PageRank
Lars Müller1577.41
Matthias Budde217523.08
Nadir Weibel338344.76
Eliah Aronoff-Spencer413.40
M. Beigl52034311.09
Don Norman610.69