Paper Info
Title
The Communicative Activity Of 'Making Suggestions' As An Interactional Process: Towards A Dialog Model For Hai
Abstract
Dialog modeling of making suggestions in human-agent interaction is a challenge due to the socially delicate nature of a suggestion and ensuing interactional negotiations. A basic first dialog model for making suggestions was tested in the context of schedule management assistance by an embodied conversational agent with elderly and mildly cognitively impaired persons. Analysis showed that users responded according to human social structures with most response types bearing potential challenges concerning the system's language understanding and the users' intention interpretation: next to explicit answers, users produced implicit versions for acceptance or resistance and further requests for information or modifications. Thus, an enhanced dialog model with a newly added clarification sequence and a new multi-conditional entry sequence was tested in a second study with the autonomous system. Initial observations show a promising performance of the dialog model.
Year
DOI
Venue
2017
10.1145/3125739.3125752
PROCEEDINGS OF THE 5TH INTERNATIONAL CONFERENCE ON HUMAN AGENT INTERACTION (HAI'17)
Keywords
Field
DocType
Dialog modeling, Suggestions, Yes-no-question turn design, (Non-)Conforming answers, Conversation Analysis
Dialog box,Social psychology,Schedule (project management),Psychology,Embodied cognition,Conversation analysis,Dialog system,Social structure,Autonomous system (mathematics),Negotiation
Conference
Citations 
PageRank 
References 
2
0.39
8
Authors
4
Name
Order
Citations
PageRank
Christiane Opfermann140.79
Karola Pitsch212818.39
Ramin Yaghoubzadeh3488.81
stefan kopp49314.14