Title
User Experiences When Testing a Messaging App for Communication Between Individuals who are Hearing and Deaf or Hard of Hearing.
Abstract
This study investigated user experiences of participants testing a prototype messaging app with automatic speech recognition (ASR). Twelve pairs of participants, where one individual was deaf or hard-of-hearing (DHH), and the other one was hearing used the app, with the hearing individual using speech and ASR and the DHH one using typing. Participants completed a standardized decision making task to test the app. Regardless of hearing status of the participants or the type of device used, participants were generally satisfied with the app. These findings indicate that ASR has potential to facilitate communication between DHH and hearing individuals in small groups and that the technology merits further investigation.
Year
DOI
Venue
2017
10.1145/3132525.3134798
ASSETS
Keywords
Field
DocType
Deaf, hard-of-hearing, small groups, communication, automatic speech recognition, mobile devices
Computer science,Hearing.status,Speech recognition,Human–computer interaction,Mobile device,Audiology
Conference
ISBN
Citations 
PageRank 
978-1-4503-4926-0
1
0.36
References 
Authors
1
4
Name
Order
Citations
PageRank
Lisa B. Elliot191.89
Michael S. Stinson2122.29
Syed Ahmed310.70
Donna Easton4122.29